This page is maintained by the Mona AI team to explain how we handle your data. Mona AI ("we", "us") provides an AI image generation studio and this policy covers what we collect, how we use it, and the controls you have.

1. What we collect

Account details you provide (email, sign-in identifiers), prompts you type, images you generate, collections you create, and basic usage metadata (timestamps, plan tier).

2. How we use it

To operate the studio: authenticate you, render your prompts, store and serve your generated images, enforce plan limits, and improve reliability. We do not sell your data.

3. Model training

Your prompts and generated images are never used to train AI models — ours or third-party providers who process your requests on our behalf under contract.

4. Storage & security

Images are stored in a private bucket and access is scoped to your account. Data is encrypted in transit.

5. Sharing

We share data only with infrastructure providers required to run the service (hosting, database, image generation). We never share your prompts or images with advertisers.

6. Your rights

You can delete any image or collection at any time from your library. To delete your account or request a full data export, contact support.

7. Billing, refunds & cancellations

Paid plans are activated manually by our team after payment is confirmed. Once a plan is activated, the purchase is final and no refunds will be issued.If you change your mind, you must contact us on WhatsApp within 24 hours of payment and before activation to request a cancellation. After activation, or after the 24-hour window, the current billing period is non-refundable. See our Terms of Service for full details.

8. Contact

Questions about privacy? Reach us via the Contact page.

Privacy Policy